Delete your Taxio account

Any user of Taxio (David Martín's app for taxi drivers and fleets) can request the permanent deletion of their account and all their data at any time, whether or not they have the app installed.

1. From the app (instant)

The fastest way to delete your account:

1. Open Taxio and log in.
2. Go to Profile.
3. At the bottom of the screen, tap “Delete account”.
4. Confirm the action.

Your account and all its data are deleted instantly. This action is permanent and cannot be undone.

2. Without access to the app

If you no longer have the app installed, don't remember your password or can't log in, write to us at info@taxio.es from the email address you registered with, stating “Delete my Taxio account” in the subject line. We'll verify your identity and delete your account within a maximum of 30 days.

3. What data is deleted

Deleting your account permanently and immediately erases:

• Profile data: name, email address, tax ID (NIF/CIF), company name, license number and profile photo.
• Fleet data (if you're a fleet owner): vehicles and drivers registered under your account.
• Activity data: shifts, rides or trips, amounts, commissions and expenses you've logged.
• The status of your subscription in our systems.

4. What data is kept

We don't keep any of your data once your account is deleted, unless the law requires us to retain a specific record (for example, for tax or accounting obligations), and only for the minimum period required by law.

Your subscription purchase history is managed by Google Play or the Apple App Store, depending on the platform you subscribed through, under their own retention policies — Taxio doesn't control those records. You can manage or cancel your subscription directly from the relevant store.

More information about how we handle your data in our privacy policy.