Support
Got a question, an issue with the app or a suggestion? We're here to help.
Write to us at info@taxio.es
We reply within 24–48 business hours.
Frequently asked questions
Download Taxio from the App Store, open the app and sign up with your email and a password. We'll send you an email to verify your account; confirm it and choose your profile: driver or fleet owner. From that moment you can log your first shift.
The driver profile is for managing your own accounts: shifts, rides, expenses and reports. The fleet owner profile adds management of several drivers: you link them by email, follow their activity and shifts, and get reports for the whole fleet.
You get 7 days of free trial to start. After that, the Driver plan costs 4,99 €/month or 39,99 €/year, and the Fleet owner plan is 9,99 €/month or 83,99 €/year. The subscription is billed through Apple and can be managed or cancelled at any time from your Apple subscription in Settings.
Go to Reports, pick the period you want and use the export option. You can generate a PDF or an Excel file with the full breakdown and share it directly, for example with your accountant. Fleet owners can also export the detail per driver.
On the login screen, tap “Forgot your password?” and enter your email. We'll send you an email with a link to create a new password. If it doesn't arrive, check your spam folder or write to us at info@taxio.es.
From within the app: go to Profile and use the delete account option. You don't need to write to us or explain anything. If you have an active subscription, remember to cancel it too from your Apple subscription in Settings.
It's removed. Deleting your account removes your personal data and activity records from our systems, as explained in the privacy policy. If you want to keep your history, export your reports to PDF or Excel first.
Taxio is a service provided by David Martín, NIF 05457811A, Calle Ferrocarril 20, 28045 Madrid, Spain · info@taxio.es
See also our privacy policy and terms and conditions.